Date: 2010-07-07, 3:33PM EDT
Reply to: see below
DESCRIPTION
The Solar Electric Power Association (SEPA) is a nonprofit organization representing utility, solar industry, and stakeholder members. SEPA’s mission is to facilitate solutions for the use and integration of solar electric power by utilities, electric service providers, and their customers. More information about SEPA is available at www.solarelectricpower.org.
The Data Administrator works across multiple business units to manage the association’s database content and works closely with member relations. The purpose of this position is to be the primary technical resource for the maintenance of SEPA’s customer relations management system; association management system, netFORUM Pro and to provide database maintenance, including setting up and managing data duplication and data alteration activities. The Administrator ensures and protects the integrity and quality of the Association’s data through recommending and implementing database administration policies, ensuring that test plans and test case scenarios are developed, ensuring that data is accurate, reliable, and reports are developed for use by all segments of the association.
The ideal candidate will have experience in working with association management systems, specifically Avectra’s netFORUM Pro, performing and/or coordinating data loads and extracts, familiar with membership management processes, and has accurate data entry skills. The data administrator will be a quick learner, highly organized, and is self-driven. A bachelor’s degree is preferred.
DUTIES
Position Responsibilities:
• Leads efforts on the delivery of data, meeting the needs of various business units.
• Responsible for the coordination of data delivery and processing of member information for member services department and on specific association projects.
• Work with technology services to optimize the quick availability, and resolve data issues associated with improving the ease of use by external customers and members.
• Lead and conduct day to day management of multiple data processes working closely with member service team and operations team.
• Lead efforts to improve the processing of new member applications and cancellations, processes new contacts, member applications in the AMS (netFORUM Pro).
• Writes, builds, develops queries and provides reports to all business units as necessary.
• Responsible for adding new contact information and data to the AMS.
• Responsible for maintaining content in the AMS including development of processes and procedures for maintaining the condition of all data in the AMS.
• Stays apprised of association activities, policies and services to respond to inquiries.
• Processes all information in the database system for all business units as required by the association.
• Other tasks as assigned.
QUALIFICATIONS
Education, Experience, Knowledge, Skill
Knowledge typically acquired through:
• Three years of related experience; degree preferred
Scope and depth of technical skills/knowledge:
• Experience with Microsoft Office 97 or 2000 software applications
• Experience with Avectra’s netFORUM Pro CRM or another enterprise solution.
• Experience performing and/or coordinating data loads and extracts
• Familiar with membership management processes and issues
• Experience providing data entry training in one-on-one or group settings
• Accurate data entry skills
• Demonstrated experience writing effective user documentation
Scope and depth of non-technical skills/knowledge:
• Strong oral communication skills.
• Excellent writing and procedural development skills
• Analytical problem solving skills.
• Strong teamwork skills.
• Easily adapts to changing priorities.
Applicants may apply online at www.solarelectricpower.org in the About section, under Careers.
Direct applicants only
No search or placement firms
For more information, or to apply now, you must go to the website below. Please do not email your resume to us as we only accept applications through our website.
http://solarelectricpower.iapplicants.com/ViewJob-92665.html
Location: DC - Dupont Metro
- Compensation: Negotiable
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
